Creating value in recall procedures
Delivering a high-quality products is essential to any business plan, so when a defect is found, it is also extremely important to recall goods in a quick and cost-effective manner.
There have been dozens of high-profile recalls in the last few years to protect consumer safety. Everything from vehicles to spinach have seen their time on the news because of their danger to customers' well-being. Such recalls are damaging to a company's reputation and its bottom line, and while the best strategy is to avoid them entirely, having an effective recall procedure can help maximize the value of a supply chain.
This is particularly true in cases that could lead to serious injury or death. A quick turnaround will help mitigate the damage to a brand by stopping negative instances before they occur and showing a company's commitment to its clients.
Even in cases where a customer is not at risk, having strong recall procedures in place can ensure high product quality. Being able to recall old or unsold products can help a company better manage its inventory and reduce costs. The supply chain can be an essential tool in creating product value.
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