Pharmaceutical Returns

Who outsources healthcare product reverse logistics and pharmaceutical returns management to GENCO?

  • Nearly 80 healthcare products manufacturers, including 14 of the top 20 global healthcare companies
  • Four of the five largest pharmacy benefits managers and mail order pharmacies
  • Eighteen chain drug, independent and mass retailers, representing more than 20,000 locations

They trust GENCO because of our more than two decades of experience managing healthcare product and pharmaceutical reverse distribution. We process and properly dispose of over $5 billion worth of pharmaceuticals every year and can help you minimize cycle times for trade, sample and clinical trial returns, while meeting the strict regulations governing healthcare product handling.

Our services include:

Read the case study on pharmaceutical reverse logistics.

Pharmaceutical Returns Value Drivers

  • Deep experience

    - Leveraging our experience with many customers allows you to benchmark your performance against peers and apply best practice techniques.
  • Consistent savings

    - Our Lean Six Sigma continuous improvement methodology monitors quality assurance and drives ongoing process and cost savings for you.
  • 24/7 access

    - Our GENCOSmart Web portal gives you 24/7 access to performance metrics and program-related updates. We measure all key metrics, including volume, accuracy, and process cycle times.
  • Regulatory compliance

    - An internal quality organization headed by a Doctor of Pharmacy ensures compliance with regulatory requirements.
  • Secure handling for controlled drugs

    - We maintain a large secured area for handling and storing Schedule III-V controlled substances and a 3,000-sq.-ft. Schedule II vault - one of the largest in the industry - in our DEA-approved facility.
  • Airtight security

    - Over 200 cameras and continuous recording on DVRs protect your products against theft. All activity is monitored 24/7/365 by on-site security professionals.
  • Contractually bound

    - Reduced risk through GENCO's willingness to contractually commit to service level and performance standards. We were the first in the industry to do so.
  • Innovation

    - Establish your company as a leader in healthcare reverse logistics and pharmaceutical returns management by leveraging GENCO's commitment to innovation. We deployed the first secure Web portal for returns management and the first active RFID system in the pharmaceutical returns industry.

Maximize the Value of Pharmaceutical Returns Now

Email solution@genco.com or call 1-800-950-5479 to reach a pharmaceutical returns expert.

Keywords: Pharmaceutical Returns, Pharmaceutical Reverse Logistics, Healthcare Product Reverse Logistics, Pharmaceutical Returns Management, Regulatory Compliance, GENCO Smart

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