RFID Technology Improves Security and Productivity

Before RFID technology, the process for receiving pharmaceuticals returns and recalls was completely manual. All cartons received were scanned and opened by hand. All controlled drugs were removed from their carton and moved to a secure area for processing.

This was time consuming, inefficient process and lacked automated security.

Six Sigma Logistics Methodology

A plan incorporating Six Sigma processes was developed to drive inefficiency from the process. This five step plan consisted of:

  1. Sending security bags to customers to return Schedule II controlled substances
  2. Incorporating RFID and bar codes into the label on the security bag
  3. Having the receiving system read the RFID and barcode
  4. Automatically sorting by customer and Schedule II controlled substances
  5. Printing the date and time received on each carton for better inventory control.

An Alternative Pharmaceuticals Returns Strategy

An RFID system was installed that automatically scans the shipping barcode as the package arrives and then automatically sorts the packages. Cartons containing Schedule II controlled substances are automatically routed to a secure area. All other products are sorted by customer and routed to the designated lane.

Results

  • Inefficient manual processes were eliminated
  • Productivity increased 126%
  • Controlled substances had tighter security throughout the supply chain
  • The return on investment was five months.

Keywords: RFID Technology, Pharmaceutical Logistics Security, Pharmaceutical Returns Services, Pharmaceuticals Returns Strategy, Six Sigma Logistics

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