Voice Tasking

GENCO has seen significant positive results from voice tasking technology. This supply chain technology uses spoken commands for picking, receiving, putaway, replenishment, and shipping functions. The cost of this eyes-free, hands-free technology is similar to RF technology, and training is relatively easy.

Benefits of Voice Tasking

  • Higher productivity

    - hands-free, eyes-free method increases focus on the task

  • Greater accuracy with verbal confirmations

  • Less training

    - anyone can use any terminal in their own language and accent

  • Easier to recruit and staff for seasonal peaks

  • Improved management control and data

    • Real-time information
    • System control through management console
    • Real-time communications with operators via voice

Results from Voice Tasking Implementations

Actual results obtained by GENCO and its voice tasking partners include:

  • 39% improvement in case picking rates
  • 60%–90% increase in productivity
  • 99.98% sustained accuracy rates
  • 50% reduction in training time
  • Improved let-down rates
  • 52%–72% decrease in miss-picks
  • Reduction in shorts on trucks
  • 50% reduction in late picks
  • 80% decrease in damaged goods
  • 83% decrease in overtime hours, while overall volume of orders increased by 10%
  • Real-time data and accuracy
  • Decreased replenishment time
  • Accuracy improvements helped eliminate order checking.

Maximize Voice Tasking Savings Now

Email solution@genco.com or call 1-800-378-9671 to reach a voice tasking expert.

Keywords: Voice Tasking, Picking and Receiving, Warehouse Technology, Warehouse Productivity, Supply Chain Technology, Labor Cost Reduction, Warehouse Efficiency

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