Reverse Logistics
As the pioneer and recognized leader in reverse logistics, GENCO Supply Chain Solutions helps its customers manage the entire returns management process.
GENCO Supply Chain Solutions operates return centers totaling more than four million square feet throughout North America. Many of the company's return centers include reverse fulfillment capabilities that reintroduce returned items to sales or manufacturing channels.
Complete Reverse Logistics Solutions
GENCO Supply Chain Solutions reverse logistics solutions provide global visibility, operational scalability, flexibility and control. For customers, this means going beyond processing returned product. GENCO Supply Chain Solutions' "all-in-one" approach looks throughout the returns process, including recall management, testing and warranty, repair and refurbishment and product liquidation, to identify areas of improvement which translate into bottom line benefits for customers.
Reverse Logistics Software - Analyzing Returns Data
GENCO Supply Chain Solutions understands that the power of reverse logistics lies with the data. GENCO Supply Chain Solutions' returns management system (RMS) - R-Log® - offers real-time, Web-based visibility, a wide range of reporting capabilities and the automatic disposition of products. R-Log helps manage the entire returns process from point of receipt through final disposition.
Using GENCO Supply Chain Solutions' product liquidation solution, R-Log maximizes the value of returned products through multiple liquidation channels. Depending on the customer's priorities of product value, time, market placement and brand protection, GENCO Supply Chain Solutions offers a wide variety of disposition methods, including returning to vendor for credit, online auctions, reselling into alternative channels, donating to charity or disposal.
Reverse Logistics Best Practices
GENCO Supply Chain Solutions understands the reverse-product life cycle and can deliver improved cash flow, customer satisfaction, management and operational control. Through continuous process improvements, we have designed best practices that reverse the cycle of losses and uncover hidden value for our customers. In the process, our customers have experienced:
- A comprehensive return stream for improved cash flow
- Technology that is scalable and reduces costs
- A fully integrated system that reduces cycle times
- A consistent process for improved business controls
- Diverse remarketing that increase liquidation values
- An adaptive transportation process that improves transportation effectiveness.
Listen to Herb Shear's CSCMP podcast:
