Reverse Logistics Software

R-Log - Our Reverse Logistics System^®

Returns are an inevitable part of doing business. Managing the process efficiently and effectively is the key to saving both time and money. That's why GENCO Supply Chain Solutions, the leader in reverse logistics, developed R-Log, a proprietary, returns management system specifically designed to optimize the returns process.

R-Log screenshot R-Log is the most comprehensive and flexible returns processing system on the market today. Currently performing in numerous returns operations and in various industry segments worldwide, this proven application standardizes and streamlines the entire returns process, virtually eliminating human error and significantly reducing paperwork and duplication of effort.

R-Log Benefits

Our Reverse Logistics Software, R-Log, benefits include:

Return labor hours reduced by as much as 80 percent
Warehouse labor hours reduced by 60 percent
Marketing return cycles reduced by 50 percent
Return-to-vendor inventory levels reduced by 30 to 50 percent

Web-based Access

R-Log offers real-time, Web-based inventory visibility, a wide range of reporting capabilities and the automatic disposition of products. It helps manage the entire returns process from point of receipt to final disposition.

Asset Optimization

Using GENCO Supply Chain Solution's asset optimization program, R-Log maximizes the value of returned products through multiple liquidation channels.

Industry Standard Database

R-Log can be tailored and customized to meet specific needs and easily integrated into existing applications. To end-users, this means fast access to vital information by using any one of more than 20 standard queries, spotlighting even the smallest bits of data.

Technical Support

R-Log is supported by the expertise of GENCO Supply Chain Solutions' team of systems and project management professionals. Combined, they provide one-stop support for hardware and system software, implementation services, testing, training and documentation.

Industries Using R-Log, Reverse Fulfillment System

Companies in diverse industries, such as computers, consumer electronics, telecommunications and sporting goods are using third-party logistics companies to centralize their ordering of returned products, including: