Recall Management
GENCO Supply Chain Solutions offers expert solutions for promptly and effectively managing the entire product recall process. The company has extensive experience helping customers tackle and solve the many challenges of recall processing of reverse logistics, including:
- Creating a customized, best-practice-based recall protocol
- Developing customized notification packages for all recipients
- Managing database integration and industry mailing lists
- Overseeing rapid distribution of direct mail notifications
- Managing response processing and reporting
- Managing notification efficacy check/reporting
- Facilitating all reimbursements
- Disposing of product.
Data Analysis in Recall Management
GENCO Supply Chain Solutions unique ability to combine supply chain execution and data visibility gives recall customers:
- A consistent, scalable and defined recall process
- Control and visibility to stores/customers that haven't complied
- Cost effective management
- Fast turnaround
- Database of activity to support any potential legal action
- Efficient disposition management that maximizes value (repackaging, refurbishing, reselling) when possible and minimizes cost
- Peace of mind.