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Armstrong & Associates Study Reports GENCO Technology is Intuitive, Flexible Third-Party Software Gives Customers an Edge in Logistics Industry

Pittsburgh, PA - October 1, 2004M - GENCO announced today the results of a study conducted by Armstrong & Associates, Inc. a supply chain management consulting and market research group that has evaluated over 140 third-party logistics providers (3PLs) and their technology solutions.

GENCO commissioned Armstrong & Associates to evaluate its systems versus other 3PL and best-of-breed systems vendor solutions. The evaluation used multiple criteria to get a clear, objective understanding of market landscape and competitive strengths of software solutions available through 3PLs.

Information from the evaluation will drive installation, development and improvement opportunities moving forward for each of GENCO's software solutions: R-LOG® (RMS), D-LOG® (WMS) and ShipIO® (TMS). The knowledge extracted from the study will help GENCO optimize integration of their own software solutions with other technologies in the marketplace. The long-term goal is to create the most logical and seamless solutions that are most beneficial and intuitive for customers.

GENCO received "good" or "excellent" ratings in 15 out of 17 measurement categories from visibility and optimization to execution, implementation and handling. Overall, GENCO was strongest in WMS Reverse Logistics, Inventory Management, Receiving, Putaway and Replenishment.

Armstrong & Associates concluded that GENCO has very robust WMS offerings that act as the platform for distribution and returns processing. GENCO's proprietary software R-LOG® for returns processing and D-LOG® for distribution services both showed extensive receiving, putaway, picking and inventory capabilities. These software solutions support significant value-added services such as kitting, redeployment of returned goods, subassembly and cross docking.

"Because of GENCO's reverse logistics expertise," says Evan Armstrong of Armstrong & Associates, "R-LOG® is very well thought out, configurable and flexible for handling various customer requirements. GENCO's experience with reverse logistics gives it a real edge in processing returns."

R-LOG® and D-LOG® work together with GENCO's TMS package ShipIO® in configurations most suitable for individual customers. Integration with outside or existing customer technology is approached strategically to maximize the technology application and benefit.

"Like other tech savvy 3PLs, GENCO is selling its systems as a vendor where it fits strategically," concludes Armstrong.

About GENCO Supply Chain Solutions
GENCO Supply Chain Solutions is North America's largest U.S.-based and a Global Top 50 third-party logistics provider and the recognized leader in Reverse Logistics. The company manages over 130 operations and 37 million square feet of warehouse space throughout North America for a diverse range of retail, manufacturing and government customers. The company provides initial and ongoing value through a complete range of solutions, including contract logistics, transportation logistics, parcel negotiation and audits, reverse logistics, damage research, product liquidation, pharmaceutical services, government solutions and supply chain technology solutions. For more information, visit www.genco.com.

About Armstrong & Associates
In business since 1980, Armstrong & Associates, Inc. has become a recognized leader in supply chain management consulting and market research. Armstrong's "Who's Who" guides are distributed worldwide and are the resource for companies selecting third-party logistics providers and supply chain systems solutions. Through its consulting expertise, A&A has fostered profitable growth for many supply-chain participants from small trucking companies to Fortune 500 shippers.

GENCO provides supply chain solutions which produce cost savings and boost efficiency.
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