The time it takes a company to recall a product corresponds with a consumer’s reluctance to purchase other products manufactured by the company. An effective and timely recall solidifies a positive consumer perception for a company involved in recall event. For the pharmaceutical and cosmetic industry, the effects are more sever. A Georgia Tech College of Management study identified the pharmaceutical and cosmetics industry as one of two industries most severely impacted by recalls.
Over the last twenty years, GENCO Pharmaceutical Services has managed hundreds of pharmaceutical recalls and withdraws. GENCO Pharmaceutical Services provides pharmaceutical recall event management from compiling and notifying consignees to providing and reconciling responses to properly disposing of the recalled product. Our web-based reporting tool provides access to recall data which can be downloaded for reporting and analysis.
A recall event is no time to discover you are not prepared. Even with proper preparation, the all-encompassing recall plan stored in a binder will likely not address all of the issues encountered. GENCO helps organizations prepare for recalls and withdrawals. By performing an annual review of protocols, procedures and recall-related SOPs, or a mock recall, we can help identify and address issues now.