Manufacturer Solutions
GENCO Pharmaceutical Services provides complete, integrated solutions and support tools for FDA regulated product, including returns, recalls, traceable direct deliveries, physician communications, safety alerts and reliable phone, fax, direct mail and e-mail notification solutions.
Shipment and Reimbursement Solution
GENCO Pharmaceutical Services' proprietary consolidated shipment and reimbursement solution - CapOne - simplifies and expedites the returns process by providing online real-time remittance detail for creditable and non-creditable items. CapOne allows returning parties the convenience of consolidating their products for any of GENCO Pharmaceutical Services' contracted manufacturers. In turn, pharmaceutical manufacturing customers receive one consolidated check.
Pharmceutical Recall Programs
GENCO Pharmaceutical Services helps manufacturers develop and implement effective and compliant recall programs. Should a recall ever occur, GENCO Pharmaceutical Services can handle every aspect, including:
- Notification of consignees by multiple methods
- Traceable direct delivery
- Consignee response
- Product processing
- RFID and proposed pedigree data capture and product tracking
- Product reimbursement and product replacement
- Witnessed destruction.
All recall reporting and package tracking is provided real time and accessible to manufacturers 24/7/365 via CapNet.
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