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Parcel Audits

With parcel audits, every transaction, whether it is one dollar or $250, is individually audited by GENCO Supply Chain Solutions. Other parcel auditing services review only 1/3 of the transactions. GENCO's 100% parcel audit examines each freight movement, fuel cost and accessorial charge and provides customers with over 134 pieces of detailed information.

Parcel Audits of Freight, Fuel and Accessorial Charges

Discrepancies occur within all audits. Some of the common discrepancies identified by GENCO which lead to credits for our customers include:

  • Parcel billed but not shipped to indoor delivery
  • Duplicate billing
  • Incorrect billing fee
  • Residential surcharge
  • Unauthorized charges
  • Unauthorized usage
  • Unauthorized account numbers
  • Employee theft

More than Just a Parcel Audit

GENCO provides value-added services during parcel audits. The audit leads to general ledger coding, which drives the correct cost back into the enterprise. In many instances GENCO provides billing services and freight payment the result from the audit.