Canadian Flag GENCO Canada

Consumer Electronics Supply Chain Services

In the consumer electronics industry, the pace of product development requires supply chains that are built for speed. But too often operations become overly complex and fragmented, adding time and touch points that lengthen cash cycle times and erode profit. GENCO ATC provides a Product Lifecycle Logistics solution – a suite of services that can be used separately or bundled – to move products quickly and efficiently and lower the total cost of product ownership.

Consumer Electronics Industry Third Party Services

GENCO ATC is the only consumer electronics industry third-party provider to offer cradle-to-grave logistics management, with proven expertise in:

  • Warehousing & Distribution -- high-volume, serialized fulfillment.
  • Kitting and Packaging -- high-speed packaging operations within distribution centers. Services include last-minute re-flash, software updates.
  • Transportation -- non-asset-based freight management across all modes.
  • Returns Management – Serialized tracking of every returned item. Services include call center and returns center management, warranty claims processing, advanced exchange.
  • Test & Repair -- Multiple repair sites in the U.S. and Mexico. Services include diagnostic and failure analysis, cosmetic and technical repair, re-programming.
  • Liquidation -- multi-channel remarketing program for rapid liquidation and maximum recovery value on returns, surplus and end-of-life products.

Consumer Electronics Supply Chain Customers

  • Manufacturers – cell phones, computers and peripherals, game consoles, navigation systems, security products
  • Service providers – telecommunications and satellite carriers, insurance warranty providers
  • Retail – national chain/online retailers, technology product distributors

Additional Information

white paper icon Smart Returns - White Paper
Learn how accelerating disposition of store returns can boost net recovery 25-50%.
Download Smart Returns

white paper icon Reverse Logistics for Consumer Electronics - White Paper
Learn techniques to improve service, reduce costs and minimize returns to offshore manufacturers.
Download Reverse Logistics for Consumer Electronics

Supply chain innovation for the electronics industry
Request More Information CONTACT GENCO ...
for more information on GENCO's supply chain solutions