Damage Research

Industry studies show unsaleables are on the rise. GENCO Supply Chain Solutions is the only company in the U.S. that provides both distribution and reverse logistics options to help control and reduce the cost of unsaleables. Damage Reasearch - damaged package

GENCO's damage research solutions help customers optimize their unsaleables with our proven supply chain analysis process. We use our expertise and technology to find opportunities for savings including:

scanner data
remote online video access
digital photos
video GPS and shock sensor
field analysts located through the U.S.

Supply Chain Analysis

GENCO's Damage Research team provides in-depth supply chain analysis that finds and eliminates the root cause of damage. Our damage analysis process involves warehouse auditing, transportation auditing, packaging analysis and even visits to customer locations.

Getting solutions to you quickly is vital. From our damage analysis audit, we create our industry leading Rapid Field Report. The Rapid Field Report is in your hands within 10 days of the evaluation, which exceeds the industry average is 4-6 weeks by a huge margin. The report provides operational recommendations that will force waste out of your supply chain.

Unsaleables Policy Development and Implementation

The purpose of an unsaleables policy is to assign financial responsibility for damaged products. The policy outlines the maximum percentage of product damage, and who pays for damaged products beyond that level. Choosing the best type of unsaleables policy for your organization is key in achieving savings.

Reducing unsaleables is a worthy goal, but a new unsaleables policy will not be popular with many customers. GENCO has experience in crafting and presenting your policy in a way that your customers should find fair and acceptable.

Invoicing for Unsaleables

A small level of product damage is inevitable. Managing unsaleables in a timely and accurate manner is a priority. GENCO's unsaleables invoice processing solution provides reporting tools that accurately display your reimbursement and invoicing data.