Damage Analysis

Damage can occur anywhere along the supply chain. To reduce unsaleables, Damage Research will perform damage analysis audits in your warehouses, through the transportation network and into your customer’s facilities. We also save you money by helping you monitor packaging throughout North America from your own desk. crushed box showing damaged product

Warehouse Audits

Warehouse audits provide a comprehensive look at the entire supply chain loop. The audit depicts the source and root cause of damage by product, customer and region. Every handling touch point is examined for potential savings. The final report documents the number of touches and exactly where damages occurred.

Transportation Audits

Diagnosing the root cause product damage that occurs during transportation can be difficult. GENCO's Damage Research division has experience in the science of damage analysis during the transportation of product. We go to great lengths to discover how damage occurs. In the past we have even mounted a camera inside of a trailer to find the find the root cause. Once the cause is identified, Damage Research will make a recommendation that will address the root cause of the damage.

Involving Customers in Damage Analysis

GENCO Supply Chain Solutions has taken the supply chain analysis a step further by inviting customer trading partners to actively participate in the damage analysis process. Our field analysts will lead the collaboration team through the supply chain from plant to the store shelf.

Monitoring Customer’s Facilities

GENCO can provide visibility to your products in every store and retail outlet in the U.S. and Canada. Data gathered is presented to you with percent of damage type found by store, area, state and customer. You will be able to quickly identify and correct problems within days instead of months.

GENCO’s innovative solutions save you money and time. Your packaging engineers may not have time or budget to travel to multiple remote locations. This doesn’t mean that packaging cannot be seen in use. In some instances GENCO’s damage research team has set up live Web-cams that allowed engineers to monitor packaging from multiple locations. Travel time and expenses can be reduced by monitoring for problems from a single desktop computer.