Return Center Operation

GENCO Supply Chain Solutions| Reverse Logistics

Throughout North America, GENCO Supply Chain Solutions operates a network of return centers for many of the world's largest Fortune 500 retailers and manufacturers who receive dramatic benefits from outsourcing their reverse logistics and returns process.

Return Center Our customers see many reductions, including:

Returns labor hours by as much as 80 percent
Warehouse labor hours by 60 percent
Marketing return cycles by 50 percent
Inventory levels by 30 to 50 percent

Return Center - Value Inspection Process

GENCO Supply Chain Solutions' Value Inspection Process (VIP) determines returns eligibility by utilizing manufacturer and retailer agreements. VIP allows for the earliest possible disposition of returns by inspecting product on behalf of manufacturers before retailers' deductions are taken. VIP streamlines the credit reconciliation process by identifying and eliminating exceptions before products are returned to manufacturers.

The Value Inspection Process:

Eliminates credit and deduction reconciliation issues
Eliminates unauthorized returns
Reduces freight costs through improved cube utilization
Lowers administrative and operation costs
Provides superior management information
Strengthens gate keeping
Enhances partnerships between trading partners.

Damage Research

Damaged goods cost manufacturers $2.6 billion annually. GENCO Supply Chain Solutions' supply chain and root cause analyses determine the best methods to minimize existing losses and avoid similar situations in the future. Every handling touch point is examined and the final report documents the number of touches and exactly where damages occurred. GENCO Supply Chain Solutions utilizing advanced auditing and technical procedures and a host variety of available resources.

Reduce labor hours, warehouse hours, marketing return cycles and inventory levels

CONTACT GENCO ...
for more information on return center management and operation